Between 10:00 am and 12:00 pm on weekends.Most customers will only check their phones after they get back home and get comfortable, so the window between 7 pm and 9 pm is ideal. This is the time when most of your customers wrap up their workday and check their phones. Between 5:00 pm and 9:00 pm on weekdays.Usually, during weekdays, this is the time when people might check their notifications before beginning their day. Between 9:00 am and 12:00 pm on weekdays.Some customers like to check their messages at the beginning of the day while others might respond better to messages sent around the evening.īased on our research, these are considered the best times for brands to send marketing messages on WhatsApp: This finally comes down to the customer’s personal preferences. Though there cannot be a perfect time, there is always good and bad timing when sending marketing messages.Įach of your customers will respond differently to messages sent at different times. So, What is the Best Time to Send WhatsApp Broadcasts Anyway?įirst of all, you should understand that there cannot be a single perfect timing for sending marketing messages on WhatsApp or any other channel for that matter.Įven with WhatsApp’s high open rates, you cannot expect your texts to work at any hour of the day. Personal Privacy Laws: Obtain consent and base your broadcast message timings with the customer’s privacy laws in mind.Your customers’ online habits: Look for the timing where the customers are most likely to be active online, on the app.For example, most customers wouldn’t want to receive text messages during working hours. Your customers’ schedule: Understand what your customer’s schedules might be and work around them to find the best time slots.For example, holiday-related promotions can only have a great effect around several the holiday seasons.
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